Call Log
April 25, 2026
AD
Admin
Administrator
| Patient ID | Agent | Sentiment | Summary | |||
|---|---|---|---|---|---|---|
| Apr 25, 2026 · 00:00 | PT-4421 | Ananya Iyer | 1m 22s | Positive(9.1) | 100% | Patient called to follow up on medication refill. Agent esca… |
| Apr 25, 2026 · 00:00 | PT-8832 | Rohan Mehta | 1m 25s | Positive(8.7) | 100% | Patient rescheduled appointment without issues. Agent offere… |
| Apr 25, 2026 · 00:00 | PT-3391 | Deepa Nair | 56s | Positive(9.5) | 100% | Patient enquired about prescription status. Agent confirmed … |
| Apr 24, 2026 · 00:00 | PT-1102 | Priya Sharma | 2m 14s | Positive(8.3) | 100% | Patient requested insurance coverage clarification. Agent pr… |
| Apr 24, 2026 · 00:00 | PT-5571 | Ananya Iyer | 1m 38s | Positive(8.8) | 100% | Patient called about test results availability. Agent confir… |
| Apr 24, 2026 · 00:00 | PT-7723 | Deepa Nair | 1m 12s | Positive(9.2) | 100% | Routine follow-up call after procedure. Patient doing well, … |
| Apr 24, 2026 · 00:00 | PT-9945 | Karan Malhotra | 1m 36s | Negative(2.8) | 80% | Patient expressed strong frustration about unresolved cardio… |
| Apr 23, 2026 · 08:30 | Reshma | Janvi | 2m 56s | Positive(9.2) | 100% | Janvi from PF Company Patient Support Program called Reshma … |
| Apr 23, 2026 · 00:00 | PT-2234 | Priya Sharma | 1m 50s | Positive(8.0) | 80% | Patient needed help navigating the patient portal for appoin… |
| Apr 23, 2026 · 00:00 | PT-4456 | Ananya Iyer | 2m 23s | Positive(8.6) | 100% | Patient requested referral status update. Agent confirmed re… |
Showing 1–10 of 51 calls
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