Agent Performance
April 25, 2026
AD
Admin
Administrator
Team Avg Script Adherence
84%
Target: ≥ 80%
Team Avg Sentiment
7.7 / 10
Across all agents
Top Performer
Janvi
Script: 100%
| Agent | Trend | ||||
|---|---|---|---|---|---|
JV Janvi | 1 | 9.0 / 10 | 100% | — | |
DN Deepa Nair | 6 | 8.5 / 10 | 94% | — | |
AI Ananya Iyer | 12 | 8.1 / 10 | 91% | 1 | |
PS Priya Sharma | 10 | 7.9 / 10 | 85% | 2 | |
RM Rohan Mehta | 9 | 7.4 / 10 | 78% | 3 | |
KM Karan Malhotra | 8 | 6.8 / 10 | 72% | 4 | |
AP Arjun Patel | 5 | 6.2 / 10 | 65% | 5 |